360X
API ReferenceRESTWebsocketsFIX
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API ReferenceRESTWebsocketsFIX
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  1. FIX
  • Introduction
  • Getting Started
  • Connectivity Setup
  • Authentication
  • Session Management
  • Instrument Discovery
  • Market Data
  • Order Management
  • Request for Quote (RFQ)
  • Message Reference
  • Error Handling
  • Code Examples
  • Troubleshooting
  • Support & Ressources
  • Appendix
  • Exchange FIX Dictionary Downloads
  1. FIX

Error Handling

Common Error Scenarios#

Authentication Errors#

ErrorCauseSolution
Logon RejectedInvalid client_id or secretVerify OAuth credentials with 360X support
Session DisconnectedHeartbeat timeoutEnsure heartbeat generation is working
Duplicate SessionMultiple connections with same SenderCompIDLogout from previous session first

Order Errors#

ErrorCauseSolution
Order Rejected: Unknown ISINInvalid SecurityIDRequest SecurityList first, use valid ISIN
Order Rejected: Invalid PricePrice validation failedCheck minimum price increment for instrument
Cancel RejectedOrder already filledHandle partial fills, check order status first
Replace RejectedOrder not foundVerify ClOrdID, check order still exists

RFQ Errors#

ErrorCauseSolution
Quote Request RejectedInvalid counterparty LEIValidate LEI format (20 characters)
Quote RejectedPrice outside valid rangeCheck market prices before quoting
Quote Cancel FailedQuote already acceptedHandle race condition gracefully

Sequence Number Errors#

ErrorCauseSolution
MsgSeqNum Too LowSequence number already seenCheck for duplicate sends, resend if needed
MsgSeqNum Too HighGap detectedSend ResendRequest for missing messages
Sequence Number MismatchSession state desyncReset session (ResetOnLogon=Y) or reconcile

Error Message Format#

Rejection messages typically include:
Tag 58 (Text): Human-readable error description
Tag 372 (RefMsgType): Message type that was rejected
Tag 373 (SessionRejectReason): Standardized reason code
Example Rejection:
8=FIXT.1.1|9=XXX|35=3|
58=Required tag missing: SecurityID (48)|
372=D|373=1|
10=XXX|
Modified at 2026-03-09 15:06:12
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